All treats are made fresh upon order. Since we use low-temperature dehydrating (about 70°C for 12+ hours), please allow 2–3 days for preparation before shipping.

Please store in a cool, dry place. For longer freshness, refrigerate after opening. Treats are free from preservatives, so handle them like real food.

Every furbaby is different. Please check the ingredients before feeding. We can’t be responsible for any allergies or reactions, so if your pet has sensitivities, do consult your vet first.

Currently, we provide delivery within Malaysia. For East Malaysia, shipping fees may vary depending on weight and courier options.

We accept custom requests such as birthday cakes or special dietary needs. Please place your order at least 3–5 days in advance so we have enough time to prepare everything fresh for your furbaby. 💕

Yes! We’ve been selling on Shopee and Lazada for a long time, so you can shop there too if you prefer. 🛒 However, our website orders come with exclusive perks like free sample treats and custom cake requests.